Product FAQ
92.5 Sterling Silver refers to high-quality silver jewelry made from 92.5% pure silver and 7.5% other metals, usually copper. This combination enhances durability while maintaining the beauty of silver. All our pieces are stamped with 925 to ensure authenticity.
Our products are designed for women, and we specialize in bracelets, chain pendants, and earrings.
To maintain the shine and prevent tarnishing, store your Sterling Silver jewelry in:
A dry, airtight box or anti-tarnish pouch.
Away from moisture and direct sunlight.
Separate compartments to avoid scratches.
For long-lasting brilliance, keep your jewelry away from perfumes, lotions, salt water and chemicals.
No, avoid using regular soap, as it may cause tarnishing. Instead, clean your Sterling Silver jewelry using:
1.A soft microfiber cloth or silver polishing cloth.
2.Mild dish soap and warm water, if needed.
3.Avoid harsh chemicals or abrasive scrubs to maintain the shine.
We offer personalization in jewellery . Contact us at info@element47.in for more info
Yes, our 925 Sterling Silver jewelry is designed for daily wear. It is:
1.Durable & lightweight, perfect for everyday use.
2.Hypoallergenic & skin-friendly, suitable for sensitive skin.
3.Long-lasting, with proper care and storage.
For prolonged shine, avoid exposure to water, perfumes, and sweat.
Sterling Silver (92.5% pure silver + 7.5% alloy) – More durable, resistant to scratches, and ideal for jewelry.
Pure Silver (99.9% silver) – Softer, more prone to bending, and not commonly used for jewelry.
All our pieces are made from authentic 92.5 Sterling Silver, ensuring both beauty and strength.
We offer warranty for 3 months.Warranty is subjective to
"The Element 47 warranty covers only plating-related issues and does not extend to any other form of damage or product defects. The warranty specifically covers:
1. Discoloration of the product
2. Noticeable loss of shine
3. Blackening of the product
Exchange Cancellation Warranty and Refund FAQ
If your order has not been dispatched yet, you can request a cancellation. Please contact us at info@element47.in.
You have 7 days from the date of delivery to request an exchange. The buyer is responsible for the return shipping charges. Once we receive the returned product and complete the inspection, we will dispatch the newly selected item. If the new product costs more than the original, the customer must pay the price difference.
You can modify your order directly through our website. However, if the order has already been dispatched, you will need to place a new order.
Please inform us by writing to us at info@element47.in or Whatsapp at - +91 6360046757 with a video proof.
Considering shipping and product availability, delivery may take approximately 4-5 days depending on your location.
Yes, we offer exchanges if you receive the wrong product. The item must be returned in its original condition as received.
Yes, you can request an exchange for a different size or design, provided the request is made within 7 days of delivery and the item is returned in its original condition.
You can log into your account and place a return request from the orders page or write to us at info@element47.in or Whatsapp at +91 6360046757.
Customers should record an unboxing video or pictures which shows that the product was damaged or it was not received in perfect condition and if there was any damage during shipment ,if these conditions are met we will be liable to take the return and offer you an exchange piece of the product.
Once we receive the package and complete the inspection, the refund will be processed within 5-6 Business Days
Order FAQ
We strive to deliver your order as quickly as possible. You can expect delivery within 3-5 business days, though the exact time may vary based on your location or region.
Once you place an order and it has been shipped, you will receive a confirmation from us and our delivery partner with the order details and tracking number.
Yes, we offer gift wrapping upon request. Please select the gift-wrapping option during checkout.
If you're purchasing for gifting purposes, feel free to contact us for a personalized catalog and the best pricing options.
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